Terms and Conditions
Effective Date: May 20, 2024
Welcome to Wet & Wild Aitutaki! These terms and conditions outline the rules and regulations for the use of our website, located at https://wetnwild-aitutaki.com/. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Wet & Wild Aitutaki if you do not agree to take all of the terms and conditions stated on this page.
1. Definitions
- Website: Refers to https://wetnwild-aitutaki.com/.
- We/Us/Our: Refers to Wet & Wild Aitutaki, located at Ootu Beach, Aitutaki.
- User/You: Refers to any individual who accesses and uses our website.
- Content: Refers to any text, images, videos, or other material available on the website.
2. Use of the Website
2.1 Eligibility
By using our website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian.
2.2 License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes.
2.3 Restrictions
You agree not to:
- Republish material from our website without prior written consent.
- Sell, rent, or sub-license material from our website.
- Reproduce, duplicate, or copy material from our website.
- Redistribute content from our website.
3. Booking and Payments
3.1 Booking
All bookings made through our website are subject to availability and acceptance by us. We reserve the right to refuse or cancel any booking at our discretion.
3.2 Payments
Payment must be made at the time of booking. We accept major credit cards. By providing your payment information, you authorize us to charge the amount due to your card.
4. Cancellation and Refund Policy
4.1 Cancellation
We understand that plans can change unexpectedly. Therefore, we have the following cancellation policy in place to ensure fairness to both our customers and our business.
Please note that we only provide refunds under the following circumstances:
- The Captain cancels the trip due to bad weather and it is unsafe to operate.
- The boat is out of action due to mechanical issues.
- The border is closed due to Covid and you are unable to travel.
If any of these circumstances occur, we will work with you to schedule the next available time, exchange for any other Wet & Wild activity, or provide you with a full refund.
Please note that if you get sick or have an accident, or if you are a no-show, you will not be eligible for a refund.
We recommend that customers consider purchasing travel insurance that covers cancellations due to unforeseen circumstances. This will provide peace of mind and financial protection in case of unexpected cancellations.
To cancel a booking, please contact us via phone or email with your booking details and we will process your cancellation.
Thank you for choosing Wet n Wild Aitutaki. We look forward to providing you with an unforgettable experience on the beautiful waters of Aitutaki.
4.2 Refunds
Refunds will be processed within 7-10 business days to the original payment method.
5. Intellectual Property
5.1 Ownership
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Wet & Wild Aitutaki or its content suppliers and is protected by international copyright laws.
5.2 Trademarks
Wet & Wild Aitutaki and all related names, logos, product and service names, designs, and slogans are trademarks of Wet & Wild Aitutaki or its affiliates.
6. Limitation of Liability
To the fullest extent permitted by law, Wet & Wild Aitutaki shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our website.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
7. Indemnification
You agree to indemnify, defend, and hold harmless Wet & Wild Aitutaki, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use our website or services.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Cook Islands. You irrevocably submit to the exclusive jurisdiction of the courts in the Cook Islands.
9. Changes to These Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after such modifications will constitute your acknowledgment of the modified terms and your agreement to abide and be bound by them.
10. Contact Us
If you have any questions about these terms and conditions, please contact us at:
- Location: Ootu Beach, Aitutaki
- Phone: +682 31 651
- Email: wetnwild@oyster.net.ck
Thank you for visiting Wet & Wild Aitutaki! We hope you enjoy your experience.